Privacy policy

Last Updated: May 20, 2026

This Privacy Policy explains how Dwell collects, uses, and discloses your personal information when you visit, use, or shop on our website. Our store is powered by Shopify, which provides the platform enabling us to offer you our products and services.

1. Personal Information We Collect
"Personal information" refers to data that identifies or can be reasonably linked to you. We collect the following:

  • Contact Details: Name, billing/shipping address, phone number, and email.

  • Financial Information: Payment card numbers, transaction details, and payment confirmation.

  • Account Information: Username, password, and preferences.

  • Transaction Information: Items viewed, cart contents, wishlist, and purchase/return history.

  • Device & Usage Data: IP address, browser type, network connection, and information about how you interact with our Services.

2. How We Use Your Information
We use your data to:

  • Provide Services: Fulfill orders, process payments, and manage your account.

  • Marketing: Send promotional communications and display relevant advertisements.

  • Security: Prevent fraud, authenticate accounts, and ensure site security.

  • Legal Compliance: Respond to legal processes and enforce our terms and policies.

3. Sharing Your Information
We disclose your information to third parties for legitimate business purposes, including:

  • Service Providers: Shopify and other partners assisting with IT, shipping, and data analytics.

  • Business Partners: For marketing and advertising services.

  • Legal Requirements: To comply with laws, regulations, or legal requests.

4. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:

  • Access/Know: Request a copy of your data.

  • Delete: Request the erasure of your personal information.

  • Correct: Update or rectify inaccurate information.

  • Portability: Receive your data in a portable format.

  • Opt-Out: Stop the sale or sharing of your data for targeted advertising.

5. International Data Transfers
Your information may be processed and stored outside your country of residence. When transferring data from the EEA or UK, we utilize recognized mechanisms like Standard Contractual Clauses to ensure your data remains protected.

6. Contact Us
For any questions regarding this policy or to exercise your rights, please contact us: